How long does it take to receive my order?
We custom make every order in-house. Please allow 3 to 5 business days for your item(s) to be made before shipment. After your item(s) have been processed, you will receive a tracking code and approximate shipping times are as follows:
United States: Avg. 3 - 5 business days (after fulfillment).
Canada: Avg. 7 - 10 business days (after fulfillment).
United Kingdom: Avg. 7 - 14 business days (after fulfillment).
Australia: Avg. 14 - 20 business days (after fulfillment).
Rest of the world: Avg. 15 - 25 business days (after fulfillment).
My product is damaged what should I do?
If your item is damaged, defective, or misprinted, please email a photo to firstname.lastname@example.org and we will fully refund or send you a new item.
Can I return my item if I don't like it or it is the wrong size?
In order to have the most sustainable process, all of our items are hand crafted and made to order. We do not keep any items in stock. We provide in depth photos, videos, and sizing charts for each item so you can make sure you will love it before you buy it. We encourage you to look at the sizing guide before ordering an item.
Do you ship worldwide?
Yes, our clothing can be shipped anywhere!
What is your fabric material like?
Almost all of our apparel is unisex sized and hand printed in California using Direct To Garment (DTG) technology on extremely high quality 99% premium cotton and 1% poly-blend material. Some designs use more of a polyester base, depending on the item. We use these fabrics because of their durability, softness and their ability to stretch without damage. Majority of our apparel is either pre-shrunk or will result in minimal shrinkage after a first wash and dry.
How should I was and dry my shirts?
Wash inside-out in a standard washer of your preferred setting. We recommend hang drying for best results, however the use of a regular dryer is just fine. Shrinking in our shirts is extremely minimal and our designs should not fade due to the quality of our prints.
Where can I find sizing information?
All of our sizing information can be found directly on the product pages themselves along with a size calculator. "Width" is the horizontal width across the garment from the base of one sleeve (armpit) to the other. "Length" is the vertical length of the garment measured from highest point all the way down to the bottom.
Does MNSTRM offer collaboration, partnership, or sponsorship opportunities?
Yes. We'd love to hear from you! Send us your inquiry to, email@example.com If we're interested, we'll be in touch!
My order never arrived! What should I do?
If you see a "delivery exception" on your tracking code or if you think your order has not arrived, don't stress! Your local post office may be behind on shipments. Allow 1 to 3 days to pass beyond the expected delivery date. If your order still has not shown up at your door, contact your local post office. They should be able to trace your order. If neither of those options work, contact us via email firstname.lastname@example.org and we will find out what happened and correct the situation for you.